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Privacy Policy

Pyxel Edit Licenses

When you purchase a Pyxel Edit license we ask you to provide the following info:

  • Name or nickname
  • Email address

This data is neccessary in order for us to provide the service you have paid for: give access to your license page and downloads, provide support and give access to updates. Since the data is needed to provide the service you have paid for, it will be retained until you ask us to delete it. It is never shared with any other party.

When you access your license page, we also store the IP address as a safety measure to stop the page being accessed from too many different IPs in a short period of time, which could mean that the page link has leaked.

Update checks

When the Pyxel Edit application starts it contacts our server to check whether a newer version is available. We count these requests in aggregate to estimate how many people actively use the application and which versions are in use. No IP address or other personally identifiable information is stored: requests are counted using an anonymized value that changes every day and cannot be traced back to you or your computer.

Humble Bundle

If the license was purchased through Humble Bundle, the associated key ("Humble key") will also be stored with your license in order to be able to provide access to your license again from your Pyxel Edit page on humblebundle.com.

Forum archive

The old community forum (2013–2022) is preserved as a read-only archive at pyxeledit.com/forum. It contains the user names, avatars and post content that were publicly visible on the forum while it was active, kept online for their reference value to the community. No account data (such as email addresses or passwords) is included, and the archive collects no data about its visitors. If you posted on the forum and want content of yours removed from the archive, email support@pyxeledit.com and it will be taken down.

Your data

If you want an export of your data, change any of your data, or get all your data removed, just send an email to support@pyxeledit.com with your request. To be able to comply you will then need to prove you are the owner of the data by sending the request from the email address associated with the data.