Pyxel Edit Forum Archive
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Activation key wont work

M
markchill
Sep 5, 2015 at 9:45 am
i have gone into my email and click the email but when i copy the code to the program it tells me it is wrong can you please help me thank you
CandyFace
Sep 5, 2015 at 11:11 am
Hi and welcome markchill

A few questions to help us diagnose your problem:
Are you using the Adobe air version of PyxelEdit? if not please try that, as it seems to be a workaround for some users.
Are you copying all the content of the box, including ----BEGIN ACTIVATION KEY---- and ----END ACTIVATION KEY----

If you have tried everything above and it still doesn't work, then you might want to contact Danik which is the developer. 
He usually answers emails faster than on the forum.
His contact information:

Danik@Pyxeledit.com

In the future if you need his contact information again, you can find it on the about page.

M
markchill
Sep 5, 2015 at 11:52 am
thank you for the replay but this is what i done so i will contact danik
B
BitPlusGaming
Sep 26, 2015 at 6:25 am
I am having this issue too. Did it get fixed for you?
Danik
Sep 27, 2015 at 7:53 am
There are some troubleshooting tips in the FAQ here: http://pyxeledit.com/forum/discussion/240/frequently-asked-questions
If that doesn't help please send a message to support@pyxeledit.com and I take a closer look.