Invalid Activation Key

Rodrigo

Jan 16, 2015 at 3:39 pm

Hey there

I'm having some troubles with my activation key. FYI i'm using PE on my x64 Ubuntu laptop using wine. (I'm running the portable exe)

When I paste my key, the activate button stays grey and tells me Invalid Activation Key. I've tried to remove the space after my name, nothing changed ...

Does anybody have a solution for me ?

Danik

Jan 16, 2015 at 7:05 pm

Hi Rodrigo,
I have removed the space in your name in the database, please fetch a new key from the page and it should work!

Rodrigo

Jan 17, 2015 at 9:10 am

It worked ! thanks !

Jevgenia

Jan 17, 2015 at 8:24 pm

Good evening !
I've got an issue with licensing my pyxel aswel.
I'm copying and pasting the code , and having exact the same scenario as the fellow above .

Any help ? ) )

Danik

Jan 17, 2015 at 8:46 pm

Hi Jevgenia,
I checked your key and it seems to work here. Could you check that it's successfully pasted in the textbox (including the lines with dashes)?

Raz899

Jan 20, 2015 at 10:09 am

Hi, I'm also having an issue activating my product, I pasted the key in several times with numerous combinations (no dots/dashes, dots and dashes etc) ?

Danik

Jan 20, 2015 at 2:07 pm

Hi Raz, this should be fixed for your license, please try copying a new key from your license page.

There is currently an issue when names end in whitespace characters, let me know if this affects you and I will fix it for your license.

nightrain912

Apr 30, 2015 at 5:23 am

[removed]

chazlodian

Aug 30, 2016 at 6:47 pm

I realize this is a really old post, but it seems to be the issue I'm seeing, too.

I bought Beta 0.4.2 today via HumbleBundle, and when I paste my key from the HumbleBundle downloads page, I get the "invalid activation key" error and cannot click the "activate" button.

Any tips on sorting this out? Is it a HumbleBundle issue, or something that PyxelEdit can help with?

Danik

Aug 30, 2016 at 8:12 pm

Hi chazlodian, did you follow the link at the top of the Humble page? It will take you to your page on this site where you can find the code (also make sure to include the "---- BEGIN ----" and "---- END ----" lines).

chazlodian

Aug 30, 2016 at 8:23 pm

Interesting! It was not showing that before, it was simply showing the key. Now that I went back, I see there is a link in the same space that takes me back to http://pyxeledit.com/get/humble.php with the key in the URL. And then page I landed on had the license key I needed! Thank you. Possibly a temporary glitch on HumbleBundle's side in that they showed me the key instead of the link back to pyxeledit.com. Thank you, all the same!