Pyxel Edit Forum Archive
ArchiveBug reports

PyxelEdit has a grey window at launch

Toinane
Jan 4, 2015 at 10:47 pm
Hello!
I have a problem with PyxelEdit, in my windows8, it's work, but I want to work on my Windows7 and on this computer,
when I launch PyxelEdit, I have a grey window, like a previous post in the forum. I downloaded the latest adobe air version and
delete the PyxelEdit folder in AppData, retry to install or launch portable version: nothing change :/

For the history, I try the latest free version on this computer, maybe this version can corrompted my complete version?

Thanks for your help! (and sorry for my language, I'm a french student!)
Toinane
Jan 8, 2015 at 9:20 pm
Anyone can help me? :/
I can't use software with this problem... (screen: http://uplmg.com/_yx)

Thanks!
L
Leef
Jan 9, 2015 at 1:38 am
Hello!
-snip-

For the history, I try the latest free version on this computer, maybe this version can corrompted my complete version?

Thanks for your help! (and sorry for my language, I'm a french student!)

No worries, your english is very good. I have the old version and use it constantly along with the paid full version. It does not have a effect on anything.

Toinane
Jan 9, 2015 at 11:36 am
Oh ok, thanks for your response!

So, the problem is a another problem :/
I retry to search why my version does'nt work!
Danik
Jan 9, 2015 at 8:38 pm
Hi Toinane,
Sorry for the delayed response!

That's very strange, deleting the settings usually fixes this issue. Have you tried any other Air apps, to see it it's an issue with Adobe Air? For example one of these sample apps: http://www.adobe.com/devnet/air/samples_javascript.html
Toinane
Jan 9, 2015 at 9:02 pm
Hello!
Thanks for your reply!
Yeah other Air app works on my computer : for example (http://uplmg.com/em2, http://uplmg.com/rrn, http://uplmg.com/4-v)
I have no idea why PyxelEdit doesn't work.. :/
 I tried to reinstall both versions, delete settings or install another Air version..
Danik
Jan 9, 2015 at 9:18 pm
Okay, how weird... could you send a mail to support@pyxeledit.com and I can send you a build with some extra error logging to see if I can find the issue?
Toinane
Jan 9, 2015 at 9:24 pm
okey!
It's done, thanks!
N
nightrain912
Apr 30, 2015 at 9:53 am
Hi, I have the same error on the full version
Win7, 64x