Pyxel Edit Forum Archive
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Purchase help

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FoamyDog
Nov 24, 2017 at 12:26 pm
I bought Pyxel edit through paypal and I never received an email.  How do I get access to the software.
CandyFace
Nov 24, 2017 at 5:18 pm
Hi FoamyDog

Try the following
I didn't get an email with a link when I bought Pyxel Edit, what should I do?
Note: During the Humble Bundle the load has been very high, so you might not get the confirmation email. Rest assured that you can always get to the license page from your Humble download page, and use the resender to get the license mail later on.
You should have received two emails from Humble, one confirmation and one with a link to your download page on Humble. If you are using Gmail, please check the "Promotions" tab if you have it activated, as the mail tends to end up there. 
You can use this page to try sending the email again: https://www.humblebundle.com/resender
If the resender above doesn't work you might have entered the address incorrectly, please send an email to support@pyxeledit.com for assistance.

I lost the link to my download page, how can I get it back?
Use this page to resend your Humble order mail: https://www.humblebundle.com/resender
If you bought Pyxel Edit previously using only PayPal you can use this page to request it again: http://pyxeledit.com/get/resend.php
If none of the options above work please send an email to support@pyxeledit.com.