License activation not working

jorgehawkins

Jun 5, 2017 at 2:42 pm

Every time I input my license in the Activation field, Pyxel detects it successfully, but once I close the application, and open it again, the program asks me again for the license. What's happening?

CandyFace

Jun 5, 2017 at 2:45 pm

Try the following:
Clean the settings file, by following these instructions:

Delete the PyxelEdit config folder to fully reset the application in case some settings get corrupted:
Windows: C:\Users\[username]\AppData\Roaming\PyxelEdit or similar.
You can enter %appdata% as the path in windows explorer to find the Roaming folder quickly.
Mac: /Users/[username]/Library/Application Support/PyxelEdit or similar

if that doesn't work, you can also make a text file called "LicensKey.txt", insert your key, save it and put it in the PyxelEdit installation folder here "/PyxelEdit/Settings/"

jorgehawkins

Jun 9, 2017 at 12:14 am

Deleting the AppData folder and then registering it again did the trick. Thanks!