I bought the program with a wrong email address

I accidentally wrote the wrong email address when buying the program. 
So I didn't get any email about the download link
I emailed support@pyxeledit.com about the issue, but no response came
Please help 

Comments

  • CandyFaceCandyFace Posts: 620
    Hi Miel_Bul

    When did you email your issue? Usually the developer is pretty fast to answer and solve problems like this, but there are times where it may take longer. 

    If you don't hear anything within a few days, then try to contact his other email instead, danik@Pyxeledit.com.
  • DanikDanik Posts: 870
    Hi Miel,
    I don't seem to have got the support mail for some reason. Could you forward it to the address CandyFace suggested, or PM it to me here on the forum and I'll help you out.
  • Miel_BulMiel_Bul Posts: 2
    Thank you for commenting, I have forwarded the email to danik@Pyxeledit.com
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