Purchased not working yet I was charged

LunarspearLunarspear Posts: 1
Hello, I just made a purchase of the Pyxel Edit software using my Revolut account, the money's were taken from the account but at the same time the webpage stated that: "Your card number and postal code do not match." and could not complete the purchase, yet my revolut shows money's were taken.
The  order id: XDBG7WM893A8X
Please help. 
Thank you,
Armand


Comments

  • DanikDanik Posts: 850
    Hi Armand,
    I responded to the email you sent to support, hopefully it will get sorted soon.
    / Daniel
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