Catalina,

ToqueToque Posts: 13
A bad bug with Catalina.     I cant save a project.   The save file prompt comes up.   You can select a name and destination but will not save.    You can click on it but does not save.  Have restarted computer and restarted project but still happens.   I can export image before I save so thats good.  But Cant save project...........


Has happened a few times now......  I might have to abandon pixel edit......   I will miss you.  Will try and post a video. 



Comments

  • ToqueToque Posts: 13
    Yeah its just stuck in the the save window.  But I cant save.   Cant cancel or save.    Stuck.  Have to force quit.    


  • ToqueToque Posts: 13
    Confirmed new project.  Multiple attempts...........
  • DanikDanik Posts: 784
    Hi Toque, very sorry to hear that! Did you try saving to different locations? I tried on Catalina and I couldn't reproduce the issue.

    Does it help if you go to the Settings and disable Asynchronous saving at the bottom? You can also try removing the application settings directory /Users/[username]/Library/Application Support/PyxelEdit
  • ToqueToque Posts: 13
    Ok.  Thanks for you suggestions.       I tried  disable asynchronous.    Does the same.    I will try and post a video.         

    Hmm  in finder and terminal I get "no directory exists".     But Im not very technically talented at all......   Is there a file I could search for and delete in the search function?

    I purchased Aseprite.     I like Pixel edit better.  
  • ToqueToque Posts: 13
    Ok. So I tried a few things and could not get it to work.   Restarted computer etc.  Very strange.      BUT   there was a larger  Catalina update so I went through that process this morning.      Now 10.15.2 (19C57).

    Just tried it and it does now indeed save!!!!!!  So happy.     If the problem happens again I will report.   

    thanks so much for you response.     I prefer pyxel Edit!!!!!!!  
  • DanikDanik Posts: 784
    I'm glad to hear you got it working! :)
  • ToqueToque Posts: 13
    Sorry it happened again today.  But not every time I save unlike before when I couldn't save at all.  I thought maybe a corrupted folder so tried a new folder.   I will try some experimenting.   

    It comes up with a save screen.    Click "save"   Then the same save screen comes up but its blank.  Click on save again but its frozen.   Have to force quit. 


  • ToqueToque Posts: 13
    edited January 11
    This save screen comes up and you can select, name and save.
    https://www.dropbox.com/s/wvgi7o2tgr0i87h/FIrstSaveScreen.png?dl=0

    But then immediately this screen comes up but its frozen.    Pyxel edit is frozen

    https://www.dropbox.com/s/uvk073ei3sssclg/ComesUpAfterSaveIsSelected.png?dl=0
    Not sure that helps.  
  • DanikDanik Posts: 784
    Strange. :/ Let me know if you figure out under what conditions it happens/doesn't happen so that I can attempt to reproduce it. Does it work randomly or only after restarting the program, or rebooting the computer?
  • ToqueToque Posts: 13
    https://youtu.be/oLTzYQgJLvo

    Sorry I've tried different things to try and isolate why its doing this.  Thought maybe a video might help at least explain it.     I tried changing names,  restarting.....  different folders.... new folders.........

    I can export my work but I lose my layers/  animations.     I will play with it a bit more but I might have to move on.    

    But thanks so much for looking at it and responding.  I do appreciate it.     I would delete and buy again if I knew that would work.    

    I do have to input my key every time and activate it.    But Ive had to do this for a long time so that hasn't changed.  

    Thanks again.  

      




  • DanikDanik Posts: 784
    The video says it's private so I couldn't watch it unfortunately.
    Yeah that doesn't sound like a sustainable way to work. Do you know if the autosaves work?
    I'll try to remember to post back in this thread if I manage to reproduce it and fix it.
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