PyxelEdit has a grey window at launch

Comments

• Toinane Posts: 5

  January 2015 edited January 2015

  Anyone can help me?
  I can't use software with this problem... (screen: http://uplmg.com/_yx)
  
  Thanks!
  
• Leef Posts: 4

  January 2015

  Hello!
  -snip-
  
  For the history, I try the latest free version on this computer, maybe this version can corrompted my complete version?
  
  Thanks for your help! (and sorry for my language, I'm a french student!)
  
  No worries, your english is very good. I have the old version and use it constantly along with the paid full version. It does not have a effect on anything.
  

  
  
• Toinane Posts: 5

  January 2015

  Oh ok, thanks for your response!
  
  So, the problem is a another problem
  I retry to search why my version does'nt work!
  
• Danik Posts: 897

  January 2015

  Hi Toinane,
  Sorry for the delayed response!
  
  That's very strange, deleting the settings usually fixes this issue. Have you tried any other Air apps, to see it it's an issue with Adobe Air? For example one of these sample apps: http://www.adobe.com/devnet/air/samples_javascript.html
  
• Toinane Posts: 5

  January 2015 edited January 2015

  Hello!
  Thanks for your reply!
  Yeah other Air app works on my computer : for example (http://uplmg.com/em2, http://uplmg.com/rrn, http://uplmg.com/4-v)
  I have no idea why PyxelEdit doesn't work..
   I tried to reinstall both versions, delete settings or install another Air version..
  
• Danik Posts: 897

  January 2015

  Okay, how weird... could you send a mail to support@pyxeledit.com and I can send you a build with some extra error logging to see if I can find the issue?
  
• Toinane Posts: 5

  January 2015

  okey!
  It's done, thanks!
  
• nightrain912 Posts: 2

  April 2015

  Hi, I have the same error on the full version

  Win7, 64x