License activation not working

Every time I input my license in the Activation field, Pyxel detects it successfully, but once I close the application, and open it again, the program asks me again for the license. What's happening?


  • CandyFaceCandyFace Posts: 620
    Try the following:
    Clean the settings file, by following these instructions:
    Delete the PyxelEdit config folder to fully reset the application in case some settings get corrupted:
    Windows: C:\Users\[username]\AppData\Roaming\PyxelEdit or similar.
    You can enter %appdata% as the path in windows explorer to find the Roaming folder quickly.
    Mac: /Users/[username]/Library/Application Support/PyxelEdit or similar
    if that doesn't work, you can also make a text file called "LicensKey.txt", insert your key, save it and put it in the PyxelEdit installation folder here "/PyxelEdit/Settings/"
  • Deleting the AppData folder and then registering it again did the trick. Thanks!
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