Activation key / Have to register each day

toramo Posts: 6
Hello there,

First, thank you for this amazing soft ;)

I have an issue to activate my PyxelEdit license.
I just installed the 0.4.4 version on a Win 10 64bit recently.

When I want to activate the product, it works, but I must reactivate it each time I launch it...
Is it normal ?

I also tried to launch PE on admistrator mode, no change.

Bye,

Comments

  • CandyFaceCandyFace Posts: 565
    Hi toramo

    No it is not normal, the activation window should only appear the first time you start PyxelEdit up.

    Try the following:
    Clean the settings file, by following these instructions:
    Delete the application storage directory to fully reset the application in case some settings got corrupted:
    Windows: C:\Users\[username]\AppData\Roaming\PyxelEdit or similar.
    You can enter %appdata% as the path in windows explorer to find the Roaming folder quickly.
    Mac: /Users/[username]/Library/Application Support/PyxelEdit or similar
    if that doesn't work, you can also make a text file called "LicensKey.txt", paste your key, save it and put it in the PyxelEdit installation folder here "/PyxelEdit/Settings/"
  • toramo Posts: 6
    Hello CandyFace,

    The folder deletion in APPDATA worked like a charm !
    Thank you !

    Happy spriting ;)
    Toramo,

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