Activation resets after closing application

Every time I open Pyxel Edit, it asks me for my activation code. I put it, it successfully activates, but as soon as I close it, and open it back, it asks me for my activation code again. 


  • CandyFaceCandyFace Posts: 620
    edited March 2017
    Hi jorgehawkins

    Have you tried running PyxelEdit as administrator? Because It sounds like a permission issue to me, making it impossible for the software to save the activation key where it's supposed to. You could also try to clean the settings file. Follow these instructions:
    Delete the application storage directory to fully reset the application in case some settings got corrupted:
    Windows: C:\Users\[username]\AppData\Roaming\PyxelEdit or similar.
    You can enter %appdata% as the path in windows explorer to find the Roaming folder quickly.
    Mac: /Users/[username]/Library/Application Support/PyxelEdit or similar
    if that doesn't work, you can also make a text file called "LicensKey.txt", paste your key, save it and put it in the PyxelEdit installation folder here "/PyxelEdit/Settings/"

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